All packages are delivered with USPS. No returns or exchanges. Our products are considered "spiritual items" which hold energy and for that reason there are no refunds or exchanges. FOR WHATEVER REASON YOUR PACKAGE IS SENT BACK I.E MISSING APARTMENT NUMBER YOU WILL HAVE TO PAY FOR RESHIPMENT. IF YOU PLACE THE WRONG ADDRESS AT CHECKOUT (at checkout you must verify your address twice so there’s no confusion) THERE WILL BE NO REFUND.

Orders will be shipped out 2-3 business days. Please contact us if you have any problems with your order. Please allow 7 days for candles to be made and shipped. All tarot readings will be confirmed via email before reading. Please allow 7 days to curate spiritual baths and to be shipped out. We are not responsible for shipping delays, lost packages marked delivered but not received, or merchandise damaged during transport. Orders will be shipped to the shipping address that you enter at checkout. We ask you keep your billing address & shipping address the same. If you absolutely need to change your shipping address, make sure you change it on our site after you enter your credit card information! If not your products will be shipped out to your billing address.

We do not process orders on weekends or national holidays. If you ordered on Friday your order will be processed on the next business day which is Monday. After receiving an order confirmation, shipping activity will become available after 24-48 hrs. Please track your package at www.USPS.com. We do not ship to PO boxes.

All items will be shipped via USPS Priority Mail. The United States Postal Service (USPS) reports that as of January 2018, it takes an average of one to three days for Priority Mail.

INTERNATIONAL SHIPPING:

International orders are shipped via United States Postal Service First-Class Package International Service® and can take 2 to 4 weeks to arrive. Please note that some countries will impose additional tariffs on items shipped from abroad. The customer is responsible for any country-specific tariffs and duties. International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. JustCynRoy is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

If you have any questions or concerns regarding import taxes and customs duties, please contact our Customer Care team prior to placing your order.

No matter your sexual orientation, gender identity, racial identity, ethnicity, cultural identity, religion, beliefs, physical ability, socioeconomic status, social class, age, etc., I will respect you and hold space for you. All are welcome here. Your reading will be treated with the utmost respect for your confidentiality. I will be honest and upfront with you about my abilities, and what I can and cannot sense or intuit for you. At all times I will endeavor to present myself to you responsibly, and with integrity.

I am happy to do a reading on the following, and other related ethical topics:

• Relationships

• Career

• Friendships

• Children

• Family dynamics

• Financial outlooks

• Personal betterment and spiritual seeking

I will NOT do a reading on the following, and other related unethical topics:

• Lottery numbers

• Spying on your ex

• The identity of your baby's father

• When and how you are going to die

I do not answer “quick follow-up questions” after the reading has concluded due to the constraints of my personal schedule. I simply do not have the time. Please be sure to ask me whatever you need during our session, and respect my time as I respect yours. If you have follow-up questions, please consider purchasing a follow-up reading.

Should you need to cancel or reschedule your reading, I require 24-hour notice, as is standard practice of most professional businesses. If you cancel before the 24-hour window, your money shall be refunded. If you reschedule, your payment will be applied toward your next appointment. Bear in mind, I will only allow one reschedule per appointment, so please be absolutely certain your rescheduled time will work. Failure to provide 24-hour notice will result in the forfeiture of your refund. 24-hour (or longer) notice of cancellation is the only instance because I do NOT provide refunds, so please be absolutely certain you want to book an appointment with me before you click.

If you are a no-show, with no communication to me, I will not read for you again. This may seem harsh, but consider that is not only disrespectful, I could have scheduled another client in your place. I value your time. Please value mine.

DISCLAIMER

By participating in/reading my services/website/blog you acknowledge that I am not a licensed psychologist, lawyer, or health care professional and my services do not replace the care of lawyers, psychologists, or other healthcare professionals. Tarot and numerology are in no way to be construed or substituted as psychological counseling or any other type of therapy or medical advice. I will at all times exercise my best professional efforts, skills, and care. However, I cannot guarantee the outcome of reading efforts and/or recommendations on my website/blog/newsletter and my comments about the outcome are expressions of opinion only. I cannot make any guarantees other than to deliver the services purchased as described. All my readings are intended for entertainment purposes only.

LAWFUL PURPOSES

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

ORDER CONFIRMATION

I will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform me as soon as possible.

I have the right to refuse my services.